It would be like a hospital navigation app that leads you right to the destination, be it the right parking spot, your appointment, or the one particular room where you are heading to visit your loved one, just like Google Maps lets you travel from point A to point B effortlessly. 

Welcome to Cartogram, the future of end-to-end enterprise indoor and outdoor wayfinding. Our solution is uniquely designed for a rich, simple patient experience, setting us apart from other wayfinding tools. 

Combined with an Epic MyChart integration and the latest advancements in Bluetooth Low Energy technology, this hospital wayfinder harnesses the power of Google Maps to provide the user with turn-by-turn seamless outdoor-to-indoor navigation.

Let’s look closer at how Cartogram assists patients, visitors, and hospital staff with its features.

Trusted by Leading Healthcare Providers

The patient’s journey back to health can be complicated. Cartogram ensures that their visits to healthcare facilities are smooth and stress-free, providing a sense of relief to patients and staff and reassurance that they are in good hands. 

By implementing advanced wayfinding solutions, Cartogram unwinds much of the patient stress, streamlines the patient experience, and maximizes HCAHPS scores. Cartogram integrates seamlessly with any app on any screen.

Trusted 37 healthcare systems utilized by over 50 healthcare facilities nationwide, our hospital navigation app has assisted over half a million patients, turning the patient experience into patient satisfaction.

Understanding The Key Features of Cartogram

Let’s examine some amazing features that make our hospital navigation app a leading choice for healthcare systems.  

1. Blue Dot Indoor Navigation: Blue Dot technology by Cartogram provides precise live indoor positioning with an indoor routing algorithm for turn-by-turn navigation. Now, the patient can quickly and easily reach their appointment on time. It’s a win-win for the patient and the hospital, saving on the increased costs of delays for late and missed appointments. 

2. Interactive SMS Chat: Patients can conveniently request directions by sending a text message specifying their desired destination. In response, they will receive clear, easy-to-follow, step-by-step directions to their destination.

3. Seamless Indoor and Outdoor Routing: Patients who use mapping apps alone are left stranded as they arrive on campus and the navigation ends. Cartogram fills in the gaps and navigates patients from their arrival on campus to locating the designated parking area, finding the correct entrance, ensuring a timely appointment arrival, and navigating back to their parking spot. 

4. Wayfinding Hotline: This hospital wayfinder has the first-ever indoor wayfinding hotline for patients who prefer voice calls. If you’re uncomfortable using a smartphone or texting, call our hotline, and a friendly tech will guide you to your destination. This feature ensures that everyone can benefit from Cartogram’s wayfinding services regardless of technological proficiency.

5. Smart Parking Garage Selection: Patients can text message for emergency room current wait times using Cartogram’s smart parking garage selection feature, bringing about efficient parking management and reducing patient stress.

6. Epic MyChart Integration: This feature allows patients to tap a button in their MyChart appointment to receive turn-by-turn navigation from their current location to their appointment. MyChart is a patient portal that provides secure access to portions of your medical record and allows you to communicate with your healthcare provider. By integrating with MyChart, Cartogram enhances the patient experience and ensures they arrive at their appointments on time.

With its efficient, time-saving, and user-friendly design, Cartogram’s hospital navigation app platform is accessible to people of all ages, ensuring a seamless experience for everyone.  

Innovation and Accuracy at Its Core

The mission of Cartogram is to make finding your way from anywhere to anywhere easy for everyone. By marrying sophisticated navigation software with a streamlined user interface, Cartogram is revolutionizing wayfinding in healthcare.

With an average rating of 5.0 across all healthcare apps powered by Cartogram, our solution is truly shaping the future of healthcare. As we continue to scale and innovate, you can trust that Cartogram will adapt to your facility’s changing needs, making it a valuable long-term investment in patient navigation. 

Benefits of Hospital Wayfinder for Healthcare Providers

Finding one’s way through a large healthcare facility can be overwhelming. Cartogram changes the game through effective patient navigation with clear and precise directions and integration with other existing systems within facilities. Here’s how Cartogram makes a meaningful difference.

1. Reducing Patient Stress: Navigating large healthcare facilities can be stressful and overwhelming for patients. Cartogram reduces this stress with clear and precise directions that ensure patients arrive at their appointments on time. 

2. Streamlining Appointments: Cartogram minimizes late cancellations or no-show appointments by integrating with any EHR (Electronic Health Record)provider. This integration enhances the user experience and also upgrades the efficiency of healthcare services.

3. Boosting Staff Efficiency: Cartogram provides analytics to healthcare administrators to assist with patient flows, resource allocation, and operational efficiency, empowering staff to be more productive, efficient, and in control of their work.

Trusted by Healthcare Providers All Over The State! 

With services in over 30 states and 50 million square feet of indoor maps created, our hospital wayfinder assists patients from arriving on campus to locating the designated parking area, finding the correct entrance, ensuring a timely appointment arrival, and navigating back to their parking spot.

Cartogram’s native systems converge hardware, software, and content management to achieve the proprietary technology, making it efficient and easy to use instilling confidence in its implementation.

Cartogram covers every wayfinding scenario and patient population type through an app, web, kiosks, digital signage, an SMS chatbot, or a 24/7 wayfinding hotline.

The Bottom Line 

Cartogram is more than just another hospital wayfinding solution; it completely redefines patient navigation from start to finish, transforming the patient experience into patient satisfaction. It reduces stress, makes appointments more efficient, increases resource management, and improves the patient experience and efficiency of the healthcare setting.

Grounded on innovation and accuracy and trusted by leading healthcare providers, Cartogram paves its way into a future where no patient can get lost. Learn what Cartogram can do for you and your facility. 

When you integrate Cartogram into your hospital app or when Cartogram creates an app for you, we provide comprehensive support and training to ensure a smooth transition. This includes onboarding sessions, user guides, and ongoing support, instilling confidence in your staff and patients that they will quickly adapt to your new hospital wayfinder. Contact us today to learn more and feel supported in your hospital navigation app journey.      

The SPARKSIP intern program

Cartogram welcomed five interns for the summer program. Four of them will be seniors this coming year, and one is going on to college.

The four students attend the Tesla STEM high school, and our returning intern Rohin recently graduated from Redmond High School (congrats Rohin!) These interns have participated in an 8-week long program organized through the Spark Summer Internship Program (SPARKSIP).

This internship program requires students to undergo a rigorous application process. In addition, they’ve done a fantastic job preparing the students for life in a professional office. As a group the interns were at their desks in the morning before our regular employees, had great attitudes, and were polite and ready to buckle down.

From the SPARKSIP website:

Mission: To provide opportunities for motivated high school students in the Greater Seattle area hands-on, in-depth learning by connecting them with industry experts, educators and mentors from various organizations

Vision: Our vision is to act as a liaison and bring to the interested high school students in the Greater Seattle area, appropriate opportunities to interact with industry experts, professors in well-established institutions, community leaders, to experience working in a professional environment and prepare them intellectually and emotionally for the road ahead of them.

Each student is assigned a staff mentor. This regular full-time employee meets with the intern one-on-one to ensure they are settling in. In addition to the mentor, our interns regularly meet with technical resources to go over their work and any roadblocks.

What do they work on?

Our SPARKSIP interns have been working on a variety of different projects over the summer. Each project directly impacts Cartogram, from designing an updated sales tool in a specialized graphic design program, to creating new features in our mobile app. And each intern has a specialized area. For instance, incoming senior Alexia has been working to improve our content management tools on the Cartogram webapp – very helpful for us and something she’ll be able to cite in future job applications.

Intern project have run the gamut from software testing, hardware preparation, and content management, to software development. Each student had the chance to work on a project that is customer-facing or part of an essential business tool for Cartogram.

Here’s Rohin Meduri on his intern experience:

“This is my second summer with Cartogram and I have learned so much through both my internships. Last year, I created Cartogram’s web implementation of its wayfinding technology. This year, I got to create Cartogram’s integration with the nation’s leading healthcare IT company to provide patients with directions to their appointments in hospitals. Working at Cartogram has been incredibly rewarding because it has given me the opportunity to contribute code that will be used by actual clients.”

What do the SPARKSIP Interns learn?

While all the SPARKSIP interns went through a rigorous application process to join the program, there has been lots of learning “on the job”. From learning to work in new programming languages, to learning about our business processes so that they could support them, they’ve had that classic first job experience of “drinking from the firehose”.

Another classic first job experience that they’ve had is to be assigned work they don’t know how to complete. At Cartogram they’ve had time to sit quietly with their assignments and think them through. It’s gratifying for us to see one sitting still and staring into space. When asked how they’re doing, they might say, “I’m stumped” and then that afternoon or the next day they report that they’ve solved it! Staff meetings with the students have had several rounds of high-fives for problems overcome. Rock on!

All software engineers have experienced this ramp-up time in a new position, where they had to spend time learning the specific programming languages in use as well as the stack of tools specific to each job. The SPARKSIP interns are no different.

Here’s Martin Shi on his intern experience:

“The amount I’ve learned at Cartogram far surpassed my expectations coming into the internship. I loved getting to know how all the components of Cartogram’s software work together, and I truly enjoyed delving into the code and solving interesting problems over the course of my project. The people here are great; they form a welcoming community that make you feel at home from the start.”

The interns have been using strong math, study, and coding skills to solve problems independently. They’ve worked for multiple departments at Cartogram including engineering, marketing, and sales.

Life in the Cartogram offices

For the eight weeks of the SPARKSIP program, these students participate like regular full-time employees. They have assignments, attend team meetings, and take advantage of the office’s free coffee and Ping-Pong table.

There is a weekly team meeting. Each intern tells the group what they’ve worked on in the past week, including road blocks/frustrations and obstacles overcome. They also have the opportunity to hear from different departments at Cartogram and learn how the different elements of the team fit together. They listen as sales talks about how their projects influence a major customer decision, or how marketing will share their work with prospective buyers.

Midway through the summer our CEO Will instituted office hours, so that if one of the students had technical questions they had a specific time and place to ask about it from the person who knows the ins and outs of Cartogram’s systems best.

Will also implemented “Beat the CEO!”, a program where everyone could challenge him to a game of their choosing from Street Fighter to checkers.

Working at a startup is different from working at an enterprise company. Here, they’ve been exposed to the inner workings of our company. They’ve been able to meet and work with different departments and have seen the impact of their work in a tangible way.

We believe that their time here, instead of helping to prepare them for their first “real” position, will function as actual work experience. They’ve been held to a high standard and have fulfilled our expectations and then some!

We’re so pleased to have had them on our team this summer and wish them all the best in the future!

The SPARKSIP intern program

Cartogram welcomed five interns for the summer program. Four of them will be seniors this coming year, and one is going on to college.

The four students attend the Tesla STEM high school, and our returning intern Rohin recently graduated from Redmond High School (congrats Rohin!) These interns have participated in an 8-week long program organized through the Spark Summer Internship Program (SPARKSIP).

This internship program requires students to undergo a rigorous application process. In addition, they’ve done a fantastic job preparing the students for life in a professional office. As a group the interns were at their desks in the morning before our regular employees, had great attitudes, and were polite and ready to buckle down.

From the SPARKSIP website:

Mission: To provide opportunities for motivated high school students in the Greater Seattle area hands-on, in-depth learning by connecting them with industry experts, educators and mentors from various organizations

Vision: Our vision is to act as a liaison and bring to the interested high school students in the Greater Seattle area, appropriate opportunities to interact with industry experts, professors in well-established institutions, community leaders, to experience working in a professional environment and prepare them intellectually and emotionally for the road ahead of them.

Each student is assigned a staff mentor. This regular full-time employee meets with the intern one-on-one to ensure they are settling in. In addition to the mentor, our interns regularly meet with technical resources to go over their work and any roadblocks.

What do they work on?

Our SPARKSIP interns have been working on a variety of different projects over the summer. Each project directly impacts Cartogram, from designing an updated sales tool in a specialized graphic design program, to creating new features in our mobile app. And each intern has a specialized area. For instance, incoming senior Alexia has been working to improve our content management tools on the Cartogram webapp – very helpful for us and something she’ll be able to cite in future job applications.

Intern project have run the gamut from software testing, hardware preparation, and content management, to software development. Each student had the chance to work on a project that is customer-facing or part of an essential business tool for Cartogram.

Here’s Rohin Meduri on his intern experience:

“This is my second summer with Cartogram and I have learned so much through both my internships. Last year, I created Cartogram’s web implementation of its wayfinding technology. This year, I got to create Cartogram’s integration with the nation’s leading healthcare IT company to provide patients with directions to their appointments in hospitals. Working at Cartogram has been incredibly rewarding because it has given me the opportunity to contribute code that will be used by actual clients.”

What do the SPARKSIP Interns learn?

While all the SPARKSIP interns went through a rigorous application process to join the program, there has been lots of learning “on the job”. From learning to work in new programming languages, to learning about our business processes so that they could support them, they’ve had that classic first job experience of “drinking from the firehose”.

Another classic first job experience that they’ve had is to be assigned work they don’t know how to complete. At Cartogram they’ve had time to sit quietly with their assignments and think them through. It’s gratifying for us to see one sitting still and staring into space. When asked how they’re doing, they might say, “I’m stumped” and then that afternoon or the next day they report that they’ve solved it! Staff meetings with the students have had several rounds of high-fives for problems overcome. Rock on!

All software engineers have experienced this ramp-up time in a new position, where they had to spend time learning the specific programming languages in use as well as the stack of tools specific to each job. The SPARKSIP interns are no different.

Here’s Martin Shi on his intern experience:

“The amount I’ve learned at Cartogram far surpassed my expectations coming into the internship. I loved getting to know how all the components of Cartogram’s software work together, and I truly enjoyed delving into the code and solving interesting problems over the course of my project. The people here are great; they form a welcoming community that make you feel at home from the start.”

The interns have been using strong math, study, and coding skills to solve problems independently. They’ve worked for multiple departments at Cartogram including engineering, marketing, and sales.

Life in the Cartogram offices

For the eight weeks of the SPARKSIP program, these students participate like regular full-time employees. They have assignments, attend team meetings, and take advantage of the office’s free coffee and Ping-Pong table.

There is a weekly team meeting. Each intern tells the group what they’ve worked on in the past week, including road blocks/frustrations and obstacles overcome. They also have the opportunity to hear from different departments at Cartogram and learn how the different elements of the team fit together. They listen as sales talks about how their projects influence a major customer decision, or how marketing will share their work with prospective buyers.

Midway through the summer our CEO Will instituted office hours, so that if one of the students had technical questions they had a specific time and place to ask about it from the person who knows the ins and outs of Cartogram’s systems best.

Will also implemented “Beat the CEO!”, a program where everyone could challenge him to a game of their choosing from Street Fighter to checkers.

Working at a startup is different from working at an enterprise company. Here, they’ve been exposed to the inner workings of our company. They’ve been able to meet and work with different departments and have seen the impact of their work in a tangible way.

We believe that their time here, instead of helping to prepare them for their first “real” position, will function as actual work experience. They’ve been held to a high standard and have fulfilled our expectations and then some!

We’re so pleased to have had them on our team this summer and wish them all the best in the future!